Contact Support
For help with Pitch Gauge for Roofers, email us at:
When reporting a problem, it helps to include your device model, iOS version, app version, and a brief description of what happened.
Frequently Asked Questions
What does Pitch Gauge for Roofers measure?
Pitch Gauge for Roofers measures roof slope using your iPhone and displays the reading as common roof pitch, degrees, percent grade, or metric slope.
Are roof pitch readings guaranteed?
No. Pitch Gauge for Roofers is a field utility. Readings can vary based on device placement, calibration, phone case thickness, roof surface conditions, sensor accuracy, and how the phone is held or positioned.
Always verify critical measurements before making material, safety, estimating, or construction decisions.
Do I need an account?
No. Pitch Gauge for Roofers does not require an account, login, or registration.
Where are my readings stored?
Saved readings are stored locally on your device. Fins Out Media does not currently receive or store your roof pitch readings on its servers.
What happens if I delete the App?
Because saved readings are stored locally, deleting the App or its locally stored data may also delete your saved readings and notes.
What is Pitch Gauge Pro?
Pitch Gauge Pro is an optional one-time upgrade that unlocks additional documentation features, including:
- Persistent saved readings
- Names and notes
- Export and sharing tools
Is Pitch Gauge Pro a subscription?
No. Pitch Gauge Pro is a one-time in-app purchase rather than a recurring subscription.
I already purchased Pitch Gauge Pro. Why is it locked?
If you previously purchased Pitch Gauge Pro using the same Apple ID, use the Restore Purchases option inside the App.
If you're still unable to restore your purchase, contact us at support@finsoutmedia.com.
How do I request a refund for an App Store purchase?
Purchases made through Pitch Gauge for Roofers are processed by Apple. Refund eligibility and refund requests are handled through Apple according to its applicable policies.
Does Pitch Gauge for Roofers collect my data?
Pitch Gauge for Roofers does not currently collect or transmit personal information or saved roof pitch readings.
For more information, see our Privacy Policy.
Does Pitch Gauge for Roofers contain ads?
No. Pitch Gauge for Roofers does not contain third-party advertising.
Can I suggest a feature?
Absolutely. Send feature requests or other feedback to support@finsoutmedia.com.
Still Need Help?
Email support@finsoutmedia.com and we'll be happy to help.